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You're not too small for a CRM.
They're too big for you.

The big CRMs were built for enterprise sales teams, priced per seat, and then sold down to businesses running three ads and two reps. Here's what that costs, what it still doesn't do — and where they genuinely beat us.

Capability DigiElevate Ads CRM Typical enterprise CRM
Built around Meta Ads
Meta Ads lead flow is the design centre Generic pipeline, Meta is one integration among hundreds
Instant Form leads arrive in seconds Usually via a paid connector or a third-party sync
Conversions API events sent from pipeline stages Needs a developer, or a paid add-on
Campaign, ad set and ad name on every lead Partial — often campaign only
UTM, GCLID and click IDs captured at intake Partial
Form questions become fields automatically Fields must be created and mapped by hand
Working the leads
Custom pipeline stages and fields Yes
Automatic lead assignment Often a higher tier
Duplicate detection Yes
Tasks, callbacks and reminders Yes
Import, export and bulk actions Yes
Analytics and team leaderboard Yes, often a higher tier
What it costs
Set up and running in about 30 minutes Days to weeks, sometimes a consultant
Priced per user? No — flat rate Yes, per user per month
GST Included in the price Added on top
Contract Cancel any time, no lock-in Often annual

We describe the general shape of enterprise CRM products rather than naming vendors, because their features and pricing change constantly and a stale comparison table is worse than none. Check current pricing yourself before deciding.

Straight answer

When you should buy the big CRM instead

We'd rather you rule us out in five minutes than churn in month three.

You need a full sales suite

Quotes, invoices, inventory, contracts, email marketing, support tickets, forecasting. We do lead management and one integration extremely well and stop there.

Meta isn't your main channel

If most leads come from Google, LinkedIn, outbound or referrals, the Meta feedback loop is the entire reason to pick us — and you wouldn't be using it.

You have complex territory rules

Multi-level hierarchies, approval chains, deal-splitting between reps, custom objects. Our roles are two: admin and rep.

Procurement requires certifications

SOC 2, ISO 27001, contractual SLAs, a signed DPA with an enterprise legal team. If your buyer demands those, buy the big one.

Where we do win, clearly: you run Meta Ads, your team works leads by phone, you want the CAPI loop closed without hiring a developer, and you don't want your software bill to rise every time you hire someone.

Decide with your own data

Twenty minutes on your Meta account, and you'll know either way.

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